Participation in a remote access program may
not be possible for every employee. Remote access is meant to be an alternative
method of meeting Office of Research needs. The Office of Research may
refuse to extend remote access privileges to any employee or terminate
a remote access arrangement at any time.
Secure remote access must be strictly controlled.
Control will be enforced via password authentication or public/private
keys with strong pass-phrases. For information on creating a
strong pass-phrase see the Password Policy.
At no time should any UCSF Office of Research
employee provide his or her login or email password to anyone,
not even family
members.
Here is a list of "Password don’ts":
Don't reveal a password over the phone to ANYONE
Don't reveal a password in an email message
Don't reveal
a password to the boss
Don't talk about a password in front of others
Don't hint at the format of a password (e.g., "my
family name")
Don't reveal a password on questionnaires or security
forms
Don't share a password with family members
Don't reveal a password to co-workers while on vacation
UCSF Office of Research employees and contractors
with remote access privileges to UCSF Office of Research's network
must not
use non-UCSF Office of Research email accounts (i.e., Hotmail,
Yahoo, AOL), or other external resources to conduct UCSF Office
of Research business, thereby ensuring that official business
is never confused with personal business.
Non-standard hardware configurations must be approved
by Remote Access Services and IT group must approve security configurations
for access to hardware.
All hosts that are connected to UCSF Office of Research
internal networks via remote access technologies must use the most up-to-date
anti-virus software, including personal computers.
Organizations or individuals who wish to implement
non-standard Remote Access solutions to the UCSF Office of Research production
network must obtain prior approval from IT group.
It is the responsibility of employees with VPN privileges
to ensure that unauthorized users are not allowed access to UCSF
Office of Research internal networks.
VPN users will be automatically disconnected from UCSF
Office of Research's network after TWENTY (20) minutes of inactivity.
The user must then logon again to reconnect to the network. Pings
or other artificial network processes are not to be used to keep
the connection open.
Only UCSF approved VPN clients may be used.
By using VPN technology with personal equipment, users
must understand that their machines are a de facto extension of UCSF
Office of Research's network, and as such are subject to the
same rules and regulations that apply to UCSF Office of Research-owned
equipment, i.e., their machines must be configured to comply
with UCSF’s Security Policies.