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VIRTUAL PRIVATE NETWORK POLICY
Participation in a remote access program may
not be possible for every employee. Remote access is meant to be an alternative
method of meeting Office of Research needs. The Office of Research may
refuse to extend remote access privileges to any employee or terminate
a remote access arrangement at any time.
1.0 Purpose
The purpose of this policy is to provide guidelines for Remote Access IPSec
or Virtual Private Network (VPN) connections to the UCSF Office of Research network.
2.0 Scope
This policy applies to all UCSF Office of Research employees, contractors,
consultants, temporaries, and other workers including all personnel affiliated with third parties utilizing
VPNs to access the UCSF Office of Research network. This policy applies to implementations of VPN that are
directed through an
IPSec Concentrator.
3.0 Policy
Approved UCSF Office of Research employees and authorized third parties (customers,
vendors, etc.) may utilize the benefits of VPNs, which are a "user managed" service. This means that
the user is responsible for selecting an Internet Service Provider (ISP), coordinating installation,
installing any required software, and paying associated fees. Further details may be found in the Remote
Access Policy.
Additionally,
- It is the responsibility of employees with VPN privileges to ensure that unauthorized users are not allowed access to UCSF Office of Research internal networks.
- VPN use is to be controlled using either a one-time
password authentication such as a token device or a public/private
key system with a strong passphrase.
- When actively connected to the UCSF network, VPNs
will force all traffic to and from the PC over the VPN tunnel:
all other traffic will be dropped.
- Dual (split) tunneling is NOT permitted; only one
network connection is allowed.
- VPN gateways will be set up and managed by UCSF Office
of Research network operational groups.
- All computers connected to UCSF Office of Research
internal networks via VPN or any other technology must use the
most up-to-date anti-virus software that is the UCSF standard (provide URL
to this software); this includes personal computers.
- VPN users will be automatically disconnected from
UCSF Office of Research's network after TWENTY (20) minutes of
inactivity. The user must then logon again to reconnect to the network.
Pings or other
artificial network processes are not to be used to keep the connection
open.
- The VPN concentrator is limited to an absolute connection
time of 12 hours.
- Users of computers that are not UCSF Office of Research
-owned equipment must configure the equipment to comply with UCSF
Office of Research's VPN and Network policies.
- Only UCSF approved VPN clients may be used.
- By using VPN technology with personal equipment,
users must understand that their machines are a de facto extension
of UCSF Office of Research's network, and as such are subject to
the same rules
and regulations that apply to UCSF Office of Research-owned equipment,
i.e., their machines must be configured to comply with UCSF’s Security Policies.
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4.0 Enforcement
Any employee found to have violated this policy may be subject to
disciplinary action, up to and including termination of employment.
5.0 Definitions
| Term |
Definition |
| IPSec Concentrator |
A device in which VPN connections are termin |
| Cable Modem |
Cable companies such as AT&T Broadband provide Internet access
over Cable TV coaxial cable. A cable modem accepts this coaxial cable and can receive
data from the Internet at over 1.5 Mbps. Cable is currently available only in certain communities. |
| CHAP |
Challenge Handshake Authentication Protocol is an authentication
method that uses a one-way hashing function. DLCIData Link Connection Identifier (DLCI)
is a unique number assigned to a Permanent Virtual Circuit (PVC) end point in a frame
relay network. DLCI identifies a particular PVC endpoint within a user's access channel
in a frame relay network, and has local significance only to that channel. |
| Dial-in Modem |
A peripheral device that connects computers to each other for
sending communications via the telephone lines. The modem modulates the digital
data of computers into analog signals to send over the telephone lines, then
demodulates back into digital signals to be read by the computer on the other end; thus the name "modem" for modulator/demodulator. |
| Dual Homing |
Having concurrent connectivity to more than one network from a
computer or network device. Examples include: Being logged into the UCSF network via
a local Ethernet connection, and dialing into AOL or other Internet service provider
(ISP). Being on a UCSF Office of Research-provided Remote Access home network, and
connecting to another network, such as a spouse's remote access. Configuring an ISDN
router to dial into UCSF Office of Research and an ISP, depending on packet destination. |
| DSL |
Digital Subscriber Line (DSL) is a form of high-speed Internet
access competing with cable modems. DSL works over standard phone lines and supports
data speeds of over 2 Mbps downstream (to the user) and slower speeds upstream (to the Internet). |
| Frame Relay |
A method of communication that incrementally can go from the speed
of an ISDN to the speed of a T1 line. Frame Relay has a flat-rate billing charge instead
of a per time usage. Frame Relay connects via the telephone company's network. |
| ISDN |
There are two flavors of Integrated Services Digital Network or
ISDN: BRI and PRI. BRI is used for home office/remote access. BRI has two "Bearer"
channels at 64kbit (aggregate 128kb) and 1 D channel for signaling info. |
| Remote Access |
Any access to UCSF Office of Research's UCSF network through
a non-UCSF Office of Research controlled network, device, or medium. |
| Split-tunneling |
Simultaneous direct access to a non-UCSF Office of Research
network (such as the Internet, or a home network) from a remote device (PC, PDA,
WAP phone, etc.) while connected into UCSF Office of Research's UCSF network via a
VPN tunnel. VPN Virtual Private Network (VPN) is a method for accessing a remote network
via "tunneling" through the Internet. |
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