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Research Online
 

RIO - IACUC: FREQUENTLY ASKED QUESTIONS
(Updated August 4, 2006)

How do I access RIO - IACUC and login to the system?
Who can complete an IACUC protocol application via RIO?
How do I get help using the application, &/or report technical problems?
 
Can I check the spelling on my protocol?
If my research species, personnel, location, or funding agency is not in the dropdown list, what do I do?
How do I update my contact information?
I want to insert attachments &/or graphics into my protocol, can I do this? Can I delete attachments I have uploaded in error?
 
I want to insert symbols into my protocol, how do I do this?
Can I copy and paste from one RIO-IACUC file to another - while I am online?
Can I preview my protocol before submitting to the IACUC?
A bit about buttons
 
I have entered all of my information into my protocol application, how does my application get to the IACUC?
How do I find out the status of my protocol?
When do I sign and submit the PI Certification form?
My protocol was not accepted by the IACUC &/or Veterinary Pre-Reviewers - how do I know / what do I do?

How do I access RIO - IACUC and login to the system?

To access RIO - IACUC simply log onto the Internet, and enter the following address: https://www.researchapps.ucsf.edu/RIO/Login.aspx

RIO - IACUC is a secure software application so you must have a Username and Password to log into the system. If you already have a ResearchOnline Username and Password, you can use them to login to RIO - IACUC. If not, please complete the application form at https://www.researchonline.ucsf.edu/requestLogin.asp and you will receive a response in approximately 48 hours.

Note: Your new Username and Password will work immediately in ResearchOnline, however, there is a 24 hour delay for access to RIO.


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Can I check the spelling on my protocol?

Yes.


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If my research species, personnel, location, agent , or funding agency is not in the dropdown list, what do I do?

Simply select the “Click Here to Notify IACUC” link on the page an email, enter the required information, and your request will be processed. You will be advised when your request has been completed.


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How do I update my contact information?

Your contact information can be updated in RIO (see the User Options tab), or in ResearchOnline . Note: Changes made to contact information in ResearchOnline will be reflected in RIO 24 hours later.


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I want to insert attachments &/or graphics into my protocol, can I do this? Can I delete attachments I have uploaded in error?

Yes, you can upload Associated Application Files on the Application Documents page.

If you have attached a document in error, you can remove it by selecting the "delete" link corresponding to the uploaded file.


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I want to insert symbols into my protocol, how do I do this?

Symbol Type instead
alpha alpha
--> (two dashes and a bracket)
delta delta
2 ^ 3 (^ is found above the 6 key on your keyboard)
gamma gamma
lambda
mu mu
sigma sigma

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Can I copy and paste from one RIO-IACUC file to another RIO-IACUC file while I am online?

No, this is option is not available.


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Can I preview my protocol before submitting to the IACUC?

Yes; go to the Documents page, and click the "Generate Preview Document" button; the Preview Document is generated by a batch job and it can take a few minutes before the next batch job runs. After 5-10 minutes, select the “Click here to view Preview Document” link.

IMPORTANT: Each time you make changes to your appplication in RIO, you must press the "Generate Preview Document" button again so your changes will be incorporated into the Preview Document. Simply clicking the blue "Click here to view Preview Document" link again will not incorporate your changes.

The Preview Documents are saved as a Microsoft Word file, and contain information from the Protocol/Authorization application.


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A bit about buttons

After you have entered information into a search list, text box, etc., if there is an associated "search", "create", "select", etc. button, you must press the button.

Simply hitting the enter key after typing your text will not send your action to the server for processing.


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Once I have entered all of my information into my protocol application, how does my application get to the IACUC?

Once you have entered all information into your protocol, return to the Main Page (Application Main Page) and select the "Submit (Application Type)" button. This procedure applies to New Applications, Annual Reviews, Annual Reviews with Modifications, and Modifications.


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My protocol was not accepted by the IACUC &/or Veterinary Pre-Reviewers - what do I do?

If your protocol has not been accepted during the Pre-Review Stage, you will see an ALERT on your Home page to Modify and Resubmit IACUC Application.

Enter any changes you want to incorporate DIRECTLY INTO THE RIO-APPLICATION (not the word document). After you have incorporated your changes, in order for the Pre-Reviewers see your changes, you MUST press the Submit For Review button.