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THE HUMAN RESEARCH PROTECTION PROGRAM

THE COMMITTEE ON HUMAN RESEARCH

HIPAA - ABBREVIATED RECRUITMENT GUIDELINES

8 Acceptable Methods of Potential Subject Contact June 2003

| Full UCSF Subject Recruitment Guidelines |

The following eight methods of recruiting subjects have been approved by the CHR for use in studies being conducted at UCSF and its affiliated institutions. The method of recruitment should be discussed within the CHR application and noted on the HIPAA Supplement.

  1. Clinics maintain a separate CHR-approved recruitment protocol that asks patients if they will agree ahead of time to be contacted for research. See sample Consent Form to be contacted for future research. Investigators contact patients about particular studies in accord with their signed consent.
  2. Study investigators enter recruitment information into the UCSF Seeking Clinical Trials Volunteers web page or another website similarly managed. Subjects then contact the study investigators.
  3. Advertisements, notices, and/or media are used to recruit subjects. The CHR must first approve the text of these. Subjects who respond to these will contact the study investigators. Note: No HIPAA-regulated Protected Health Information is used in this recruitment strategy.
  4. Study investigators provide their colleagues with a "Dear Patient" letter describing the study. This letter can be signed by the treating physicians and would inform the patients how to contact the study investigators. The study investigators are prohibited from having access to patient names, addresses, or phone numbers; patients must initiate contact.
  5. Study investigators send a CHR-approved letter to colleagues asking for referrals of eligible patients interested in the study. The study investigators may provide the referring physicians a CHR-approved information sheet about the study to give to the patients. If interested, the patient will contact the PI. Or, with documented permission from the patient (e.g., note in medical record indicates primary care provider spoke with patient who agreed to be contacted), the PI may be allowed to contact patients about enrollment.
  6. Study investigators who are also clinicians providing direct care recruit their own patients directly. Nurses or staff working with the investigators also may approach the patients.
  7. Study investigators recruit potential subjects who are unknown to them. Examples include snowball sampling, use of social networks, direct approach to unknown people in public situations, and random digit dialing. Recruitment process should be explained in protocol.
  8. Study investigators request a Waiver of Consent/Authorization for recruitment purposes. In all cases the waiver must be justified in the CHR application and the Waiver of Consent/Authorization form must be completed. Waivers are granted in three primary situations:
    a. In minimal risk studies in which subjects will be not be contacted (e.g., many chart review studies) researchers request a complete waiver of consent/authorization. The application must explain why the study cannot be done without the waiver.
    b. If the study requires researchers to review charts to identify prospective subjects who will then be contacted and asked to be in the study, the justification for the waiver to review charts must show why the study cannot be done without the waiver. The waiver covers collecting only the minimum amount of information needed to make contact; the subject's consent is obtained before additional information is gathered.

The CHR’s usual policy is that patients identified through chart review should be approached by someone already involved in their care. “Already involved in their care” includes health care professionals directly involved in their care as well as administrative and research staff working with the health care professionals.

In some circumstances it may be necessary for members of the research team who are not involved in the patient’s care to make the approach, either in person or by phone or letter. The application should explain why the study cannot be done unless the researchers approach subjects directly. Direct approach by someone not involved in the patient’s care is an exception to the usual policy but may be approved in exceptional circumstances such as emergency care research.

    c. Large-scale epidemiological studies and other population-based studies may need to identify subjects through registries, medical records in multiple institutions, or other sources. The researchers may need to contact prospective subjects directly rather than through professionals involved in the prospective subjects’ health care. This approach involves a greater invasion of privacy than other methods, because researchers without approval from patients gather significant private health information about the patients, and then contact the patients directly. Because this approach is an exception to the CHR’s usual policies, the application must explain in detail why it is impossible to do the study unless the CHR (1) waives authorization/consent to obtain subjects’ identities and (2) allows researchers to contact subjects directly.